Tune In: The Blog
Content that Inspires, Ideas that Transform, Be in Tune with Your Best Authentic Self.
“Omotenashi in Action: A Team Playbook for Customer-Centered Service” reimagines the centuries-old Japanese philosophy of selfless hospitality for modern teams. With actionable insights, team exercises, and real-world examples, leaders can foster a culture of deep customer empathy and exceptional service. By applying Omotenashi, teams go beyond satisfaction to create loyalty, joy, and meaningful human connection.
Owen Eastwood’s Belonging reveals that the secret to team performance lies in connection, shared values, and mutual trust. This team-building playbook translates his concepts into a practical guide for leaders and teams to create cultures where people thrive—and perform—through belonging.
This post offers a practical breakdown of the ADKAR Change Management Model and how leaders can use it to guide teams through successful change. With step-by-step guidance, examples, and actionable tips, this is your go-to framework for managing organizational transformation effectively.
Trust is the cornerstone of effective leadership and collaboration. This blog explores what trust truly means in the workplace and reveals how it transforms communication, productivity, decision-making, and innovation. Leaders and teams that invest in trust-building benefit from stronger relationships, greater morale, and higher performance. From leading by example to empowering team members, the article outlines actionable strategies to cultivate trust—and the potential challenges leaders must navigate along the way.
This blog explores how leaders can develop better strategies by blending data, structure, and intuition. Drawing from the insights of Daniel Kahneman and Gary Klein, it offers actionable methods such as premortems, strategic feedback loops, and cultivating curiosity to improve decision-making.
Unlock strategic mastery by combining Sun Tzu’s ancient military wisdom with the evolution of modern business strategy. This leadership playbook offers practical tools to anticipate change, outsmart competitors, and execute with clarity and power.
Embracing conflict through the principles of conflict resilience transforms workplace disagreements into opportunities for growth. By implementing the "Name, Explore, Commit" framework, teams can enhance collaboration, innovation, and overall performance.
"When people develop rules themselves and base them on values that matter to them, they also feel a greater sense of ownership over their rules" - Donald Sull and Kathleen Eisenhardt
Smartphones have transformed how we connect and work, but their constant presence can harm productivity and weaken workplace relationships. This blog explores the iPhone Effect—how even the sight of a phone reduces focus—and discusses research on digital distractions. Learn actionable strategies like creating no-phone periods, fostering in-person interactions, and setting digital boundaries to strike a balance between connectivity and efficiency. Take back control of your work environment and harness technology without letting it derail your success.
Confidence isn’t built by comparison—it’s cultivated from within. This blog explores how to stop eroding your self-worth by measuring yourself against others and instead, develop unshakable confidence through purpose, self-efficacy, and mindset shifts. Drawing from Brené Brown’s wisdom on belonging, Dr. Albert Bandura’s research on self-efficacy, and Dr. Nate Zinsser’s principles on confidence, this guide provides actionable steps to strengthen your belief in yourself. Learn how to reframe challenges, build resilience, and take ownership of your personal and professional growth. True confidence starts when you stop seeking validation and start owning your journey.