Leadership Series: Authenticity
"Authentic leaders are not perfect; they are dedicated to developing themselves, staying grounded in their True North, and empowering others to reach their potential." — Bill George

"Because true belonging only happens when we present our authentic, imperfect selves to the world, our sense of belonging can never be greater than our level of self-acceptance." - Brené Brown
This post touches on the intersection of Leadership and Motivation, and how to operationalize the SCARF model for personal growth.
Both True North by Bill George and Why We Do What We Do by Edward Deci provide powerful insights into leadership and motivation. At their core, both books emphasize the importance of aligning actions with core values, fostering autonomy, and building authentic relationships. But how can we operationalize these abstract concepts in real life?
The SCARF model, developed by David Rock, provides a practical framework for understanding how leaders can create environments that foster intrinsic motivation and build stronger, more connected teams. SCARF stands for Status, Certainty, Autonomy, Relatedness, and Fairness, five key drivers of human behavior that either trigger threat or reward responses in our brains. Using the SCARF model, we can bridge the gap between leadership and personal motivation by operationalizing key concepts to create a thriving environment for both growth and leadership.
1. Intrinsic Motivation and Authentic Leadership Through Status
In both True North and Why We Do What We Do, intrinsic motivation is crucial to authentic leadership. George highlights that true leaders are guided by their values, while Deci explains that motivation is strongest when it comes from within.
- SCARF Status Connection: Status is the perception of importance relative to others. When status is threatened (e.g., exclusion from a team or mishandling of feedback), motivation and engagement drop. To enhance intrinsic motivation and authentic leadership, leaders need to boost status through timely praise and opportunities for personal growth.
Reflection Prompt:
- Are your decisions and leadership actions giving others a sense of importance and inclusion, or are they diminishing their status?
- Are your goals and decisions driven by internal satisfaction and purpose, or are you motivated by external recognition?
Action Step:
- Practice offering timely praise and recognizing the contributions of others. Elevating the status of your team members will increase their intrinsic motivation and trust in your leadership.
- Identify one area in your work or personal life where you're primarily focused on external rewards. Shift your focus to intrinsic motivation by asking yourself what personal growth or satisfaction you can gain from this activity.
2. Fostering Autonomy in Leadership and Motivation
Both Bill George and Edward Deci emphasize the importance of autonomy. Leaders who make decisions based on their values, and individuals who feel they have control over their actions, perform better and are more motivated.
- SCARF Autonomy Connection: Autonomy refers to the sense of control over one’s actions and decisions. Micromanagement and lack of control can trigger a threat response, reducing motivation. Giving people freedom over the "how" of their tasks builds trust and engagement.
Reflection Prompt:
- How much autonomy do you allow your team members in decision-making? Are you leading with autonomy, or are you micromanaging?
- How often do you make decisions based on what truly matters to you, as opposed to what others expect or external pressures?
Action Step:
- Start by being clear on the “what” of a project or task, but allow your team the autonomy to decide how they will accomplish it. Offering choices and freedom in execution empowers individuals and boosts intrinsic motivation.
- For this week, consciously evaluate each decision you make. Ask yourself: “Am I making this decision based on my values or external pressures?” Practice making more value-driven decisions that align with your core beliefs.
3. Building Trust Through Authentic Relationships and Relatedness
Both works emphasize that authentic relationships are essential for building trust. Authentic leaders are transparent and vulnerable, while intrinsic motivation thrives in environments where people feel connected.
- SCARF Relatedness Connection: Relatedness refers to the feeling of belonging and connection within a group. When people feel excluded or face internal competition, motivation drops. Building trusted relationships and fostering a sense of belonging can enhance motivation and engagement.
Reflection Prompt:
- Are you fostering a sense of belonging within your team or group? Do your interactions promote connection or competition?
- Are you fostering authentic, trusting relationships in your personal or professional life? Are you open and transparent with those around you?
Action Step:
- Focus on building trusted relationships by creating opportunities for your team to work in connected environments. Encourage collaboration over competition and ensure everyone feels included in important discussions.
- Identify one key relationship where you can be more authentic. Share something personal or offer more transparency in your interactions to deepen trust and connection.
4. Continuous Growth and Certainty
Both True North and Why We Do What We Do emphasize the importance of self-reflection and continuous growth. Leadership and personal motivation require a clear sense of direction, purpose, and regular reflection.
- SCARF Certainty Connection: Certainty is the ability to predict the future and understand the “why” behind decisions. When clarity is lacking, it triggers stress and disengagement. Providing clear expectations and helping individuals understand the bigger picture boosts their confidence and engagement.
Reflection Prompt:
- Do your team members know the “why” behind your decisions, or are they left in the dark? How does your leadership provide a sense of clarity and certainty?
- Are you continuously reflecting on your personal growth and adjusting your actions to align with your long-term goals and values?
Action Step:
- Enhance clarity by regularly communicating the path forward. Share the reasoning behind your decisions and give your team a clear sense of direction. This will help them feel more secure and engaged in their work.
- Set aside time for weekly self-reflection. Ask yourself: “Am I growing in the areas that matter most to me?” Make one specific adjustment to align your actions more closely with your long-term goals.
5. Promoting Fairness in Leadership and Decision-Making
The need for fairness is deeply rooted in both motivation and leadership. When people feel that decisions are made fairly, they are more likely to engage and trust their leaders.
- SCARF Fairness Connection: Fairness refers to the perception of equitable treatment. When people feel discriminated against or unclear about rules, a threat response is triggered. Ensuring fairness through transparency and consistent treatment encourages trust and strengthens motivation.
Reflection Prompt:
- Are your decisions and actions perceived as fair by your team? Are you consistent in how you distribute opportunities and recognition?
Action Step:
- Make sure your decisions and policies are communicated transparently. Create clear opportunities for growth and ensure that everyone understands the criteria for success and advancement.
Final Thoughts: Operationalizing Leadership and Motivation with the SCARF Model
Both True North and Why We Do What We Do offer timeless lessons about the power of authentic leadership and intrinsic motivation. By incorporating the SCARF model, leaders can operationalize these lessons into their daily interactions and decision-making. Whether it's boosting team status, providing autonomy, fostering connections, ensuring clarity, or promoting fairness, the SCARF model helps leaders create environments where both individuals and teams thrive.
Final Reflection:
- How can you use the SCARF model to enhance intrinsic motivation and leadership in your daily life? Are there areas where you can improve how you build trust, provide autonomy, or ensure fairness?
- How can you apply the principles of authentic leadership and intrinsic motivation in your daily life to stay aligned with your true purpose and inspire others?
By operationalizing these concepts, you can create a more engaged, motivated, and high-performing team while staying true to your core values and authentic leadership style.
Sources:
- George, Bill. True North: Discover Your Authentic Leadership. Jossey-Bass, 2007.
- Deci, Edward L. Why We Do What We Do: Understanding Self-Motivation. Penguin Books, 1996.
- Brown, Brené. Daring Greatly: How the Courage to Be Vulnerable Transforms the Way We Live, Love, Parent, and Lead, Penguin Books 2012
- Rock, David. "The SCARF Model." NeuroLeadership Institute. SCARF Model Overview.
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